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Frequently asked questions

Everything you need to know about working with South Tech.

Search the domain on our Domains page, add it to checkout, pay via Mobile Money or card, and we confirm activation within a few hours.

Yes. Send us the domain's authorisation code and we'll handle the transfer end-to-end at no extra cost.

Yes — WHOIS privacy is included on most TLDs at no extra charge. .co.zm domains are subject to ZICTA policy which may require public registrant details.

Simple business sites take 2–3 weeks. E-commerce and custom builds take 4–8 weeks depending on scope. We share weekly progress updates throughout.

Every site we build is mobile-first, fully responsive and optimised to score well on Google's Core Web Vitals.

Yes — once the project is fully paid, all custom source code and design assets are yours. We hand over a clean repository and full documentation.

Yes — we ship cross-platform apps built with React Native or Flutter that publish to both the App Store and Google Play from a single codebase.

Yes. Publishing, review responses and post-launch updates are included in every app engagement.

Yes — shared, VPS and managed cloud hosting with 99.9% uptime, free SSL and daily backups included.

Absolutely. Migration is free — we handle DNS, files, databases and email with zero downtime.

Mobile Money (MTN, Airtel, Zamtel), Visa, Mastercard, and bank transfer for larger projects. International clients can pay by card or wire transfer.

Yes — for projects over ZMW 15,000 we typically split into three milestone payments.

Use the live chat on this site, WhatsApp us at +260 77 006 1611, or email info@southtechafrica.com. We reply within one business day.

Yes — monthly maintenance plans cover updates, backups, security patches and small content changes.

Absolutely. We regularly rescue and modernise legacy sites, apps and infrastructure built by other agencies.

Yes. We're happy to sign an NDA before receiving any sensitive documents or code.

Still have questions?

Talk to a real person — no bots. We reply within one business day.

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