How we collect, use and protect your data — written in plain English, not legalese.
Last updated: 17 July 2026
Your information is used to deliver the service you asked for — nothing more.
HTTPS everywhere. Passwords hashed. Backups encrypted.
Access, correct or delete your data at any time.
No legal walls of text hiding surprises.
We collect only what we need to run the service you asked for:
To deliver services (register your domain, run your project, send invoices, provide support), to keep the platform secure from abuse, and to communicate with you about your account. That's it — no data brokers, no ad networks, no reselling.
Only trusted providers who help us operate — and only what's strictly necessary:
We may also disclose information where required by law.
Account and billing records are kept while your account is active and for a reasonable period afterwards to meet tax and legal obligations. Support conversations are kept for up to two years. You can request early deletion at any time.
You can request a copy of your data, correct anything inaccurate, or ask us to delete your account by emailing privacy@southtechafrica.com. Some records (like paid invoices) may need to be retained for legal reasons.
We use HTTPS everywhere, encrypt sensitive data at rest, hash passwords using industry-standard algorithms, apply role-based access controls internally, and take automated backups. No system is 100% secure, but we work continuously to keep your data safe.
We use only essential cookies (to keep you signed in and remember your preferences) and privacy-respecting analytics that don't track you across other sites.
Our services are not directed at children under 16. We don't knowingly collect data from children.
If we make material changes we'll notify you by email or an in-app notice at least 14 days before they take effect.
Questions about privacy? Email privacy@southtechafrica.com or WhatsApp +260 77 006 1611.